1,579 of 1,638 people found the following review helpful
THE APPLE ELECTRIC TOOTHBRUSH,
Verified Purchase(What's this?)
This review is from: Philips Sonicare DiamondClean rechargeable electric toothbrush, White Edition, HX9332 (Health and Beauty)UPDATE 5/2014: After two years of use, the power button on the handle had become so unresponsive to operate, that it required a very forceful two-thumb push to turn on my toothbrush. I contacted Philips via their website, using their online assistant, and a replacement handle was shipped to me the same day. I simply had to return mine in the same box as the replacement, and Philips paid the return shipping. How easy was that?! My two year warranty had actually expired one month prior (isn't that always the way it goes?) but it turns out that because I registered my toothbrush--which I didn't even remember doing--the warranty got extended by an additional six months. Great customer service, Philips!
ORIGINAL REVIEW: Funny, i don't remember reading that Jonny Ive was moonlighting over at Philips. But this is their second new dental product in a row--the first being the AirFloss--that might lead you to think that Sonicare design was now being done by Apple. And I mean that in... Read more
317 of 340 people found the following review helpful
Loved it until it BURNED!,
Verified Purchase(What's this?)
This review is from: Philips Sonicare DiamondClean Sonic Electric Rechargeable Toothbrush, Pink, HX9362/68 (Health and Beauty)
I really really love this toothbrush, I bought one each for myself and my husband. I've had it for over a month, and this morning I saw the upper part BURNED!!! I wasn't charging it, it was just on the table. I'm so afraid now what if it caused a fire while we were asleep. I'm grateful for Amazon for having me return it with full refund despite it's been out of the returning window. But for Sonicare, please investigate this. This is not safe!!!
2,098 of 2,176 people found the following review helpful
Not worth the upgrade if you own a previous model....,
This review is from: Philips Sonicare DiamondClean rechargeable electric toothbrush, White Edition, HX9332 (Health and Beauty)I really wanted to give this toothbrush 5 stars, but I just couldn't. It's not a bad device by any means but it's partly a step backwards from the Flexcare+ model and is it really worth the price?
Let me start off by saying this is the 4th Sonicare Toothbrush I've owned. I had the Essence, than the Flexcare, than the Flexcare+ and now the DiamondClean.
If you have the Flexcare or the Flexcare+ do you really need to upgrade to this model? Probably not, Sonicare's own website states you get a 44% better clean using the new DiamondClean heads, so the handle obviously makes no difference.
Don't get me wrong the new handle is very cool, slick design, even slicker charging options, but did Sonicare have to remove features to do this? For instance:
The battery icon is now 1 solid icon rather than 3 different slices, now you can't tell when the battery is getting low.
The button to change modes was removed, now there is one button for... Read more